Privacy Policy

At OceanExplorers, we value your trust and are committed to protecting your privacy. This policy outlines how we collect, use, share, and safeguard your personal information when you engage with our services, enroll in our courses, or browse our website.

1. Information We Collect

We collect various types of information to provide and improve our services, including:

  • Personal Information: Your name, email address, phone number, and contact details when you enroll in our courses, subscribe to our newsletters, or contact us.
  • Payment Information: When you make a booking, we collect payment details such as credit/debit card information, which are processed securely.
  • Usage Data: Information about how you interact with our website, such as pages visited, time spent on each page, and other analytical data, to enhance your user experience.
  • Location Data: If you allow it, we may collect geolocation data to offer tailored diving experiences and course recommendations based on your region.

2. How We Use Your Information

We use the information collected in the following ways:

  • To process your course enrollments, bookings, and payments.
  • To communicate with you regarding your course details, updates, special offers, and promotions.
  • To improve our website, services, and customer experience by analyzing user behavior and preferences.
  • To comply with legal obligations and prevent any fraudulent activities.

3. Sharing Your Information

We respect your privacy and will never sell your personal information to third parties. However, we may share your data with:

  • Service Providers: Third-party companies that assist us in operating our website, processing payments, or delivering our services. They are contractually bound to handle your data with the utmost care.
  • Legal Authorities: If required by law or in response to valid requests, we may disclose your information to government authorities or law enforcement agencies.

4. Data Security

We implement a range of security measures, such as encryption, secure servers, and access controls, to protect your personal data from unauthorized access, alteration, disclosure, or destruction. While we strive to maintain the highest standards of data security, no method of transmission over the internet is entirely secure. Therefore, we cannot guarantee absolute security.

5. Your Rights

You have the following rights regarding your personal information:

  • The right to access the personal data we hold about you.
  • The right to request corrections if your data is inaccurate or incomplete.
  • The right to request the deletion of your data, subject to certain legal obligations.
  • The right to object to the processing of your data or withdraw consent at any time.

If you wish to exercise any of these rights, please contact us using the details provided below.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect usage data. You have the option to disable cookies through your browser settings, but doing so may limit some functionalities of our website.

7. Changes to Our Privacy Policy

We may update our privacy policy from time to time to reflect changes in our practices, technology, or legal requirements. Any changes will be posted on this page, and we encourage you to review our policy periodically.

8. Contact Us

If you have any questions, concerns, or requests regarding your personal information or our privacy practices, please reach out to us at: Email: [email protected]